Welcome to Raya Stays. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Raya Stays collects, uses, stores, and protects your information when you access our website and services worldwide.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us through our website
- Subscribe to newsletters or updates
- Request hospitality consulting services
- Make inquiries regarding bookings, conferences, or accommodations
- Communicate with our support team
The information collected may include:
- Full name
- Email address
- Phone number
- Billing or travel details
- Business information related to hospitality consulting
- Any additional information you choose to provide
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking information
How We Use Your Information
Raya Stays uses your information to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Improve website functionality and user experience
- Send updates, promotional content, or service-related communications
- Process reservations, consultations, and event planning requests
- Maintain security and prevent fraudulent activity
- Comply with legal obligations
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with trusted service providers and partners who assist us in operating our business, including:
- Payment processing providers
- Booking and reservation partners
- Marketing and communication service providers
- Website hosting and technical support providers
These third parties are required to maintain the confidentiality of your information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and personalize content. By using our website, you consent to the use of these technologies where permitted by applicable law.
Data Security
Raya Stays implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no online transmission or storage method can be guaranteed to be completely secure.
International Users
As Raya Stays operates worldwide, your information may be transferred to and processed in countries outside your location. By using our services, you consent to such transfers where permitted by law.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Opt-Out Instructions
If you no longer wish to receive promotional emails or marketing communications from Raya Stays, you may opt out at any time by:
- Clicking the unsubscribe link included in our emails
- Contacting us directly at [email protected]
Please allow a reasonable processing time for your request to take effect.
Policy Updates
Raya Stays may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]